About me.

My design values

Plan first. Iterate fast. Test often. Find the big picture. Get the details right.

Outside of my job

Outside of work, I like to play with my dog, draw mundane things, dance, future journal, and brush up on my Korean through reality tv shows.

Some examples of other things I do:

Cover illustration for UXPA

Since 2019, I've illustrated digital magazine covers for User Experience Professionals Association.

Visit UXPA magazine

Sketchnotes

I'm a huge advocate for visual thinking both inside and outside the workplace.

Read about my sketchnotes

Design education

I'm always curious about the process of learning design, both for myself and others.

Discussing design: a workshop

Experience

Senior user experience designer, hagerty

I am currently working with a team to build a design system, and can be found prioritizing user stories, conducting site audits, belaboring over file versioning systems, writing acceptance criteria, and designing components. 

User experience designer, hagerty

I led design and research for 4 insurance quoting experiences, doing everything from gathering requirements from multiple business units, defining strategy, creating interactive prototypes, usability testing, writing documentation, and acting as design point person for 30+ team of consultants, third-party contractors, and internal developers.

User experience designer, allscripts/nanthealth

A full-stack design role, I conducted usability tests, created html/css/js prototypes, and contributed to a Foundation-based style guide and pattern library.

User experience research intern, mad*pow

I supported the UX research team by analyzing research data, managing interview schedules, affinity mapping, and conducting usability tests.

User Experience Intern, center for health communication and research

I designed a mobile app on peer mentoring, conducted usability tests for a website that helps people choose health insurance plans, and wrote content promoting sexual health for men recovering from prostate cancer.

Graduate student instructor, university of michigan department of communication studies

I taught discussion classes for Media Analysis: Concepts and Methods, a course that surveys critical and qualitative methods for studying media. I helped students explore topics related to media research such as literature reviews, sampling methods, interviews and focus groups.

project coordinator, university of michigan department of psychiatry

I coordinated clinical and technical teams to ensure smooth implementation of a study on the effectiveness of an online counselor on student mental health. I tested revisions and maintained project timelines across 4 universities to adhere to IRB protocols.

multimedia developer, torrancelearning

I created animations, graphics and videos for e-learning courses, using Adobe Illustrator, Photoshop, InDesign, After Effects, and Articulate Storyline.

esl teacher, south korean public schools

I got my first taste of iterative design through 24 one-hour classes a week of classroom teaching with middle schoolers, and became interested in educational technology once I saw its ability to transcend language barriers.

Or email me at leelucia@umich.edu